Page:Nightline Volunteer

Nightline Volunteer

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What is Nightline?

Nightline is a confidential telephone, text, and online listening and information service run by trained students volunteers for the students of Glasgow Caledonian and Strathclyde Universities from 7pm to 7am, Monday to Friday during term time.

During the pandemic we are running a reduced, remote service- Monday, Wendesday and Friday 7pm-12am- online messaging only.


Nightline is there for anyone that's having a tough time, needs a friendly ear to listen to whatever's on their mind, or who just needs the phone number for a local taxi company at 3am after a night out. 


We provide our service according to six main Nightline principles:

  • Anonymity: we will not ask you for any details about yourself and we do not disclose information about ourselves or other Nightline volunteers.
  • Confidentiality: anything you call about will be kept completely private within the organisation, with the exception of calls relating to acts of terrorism.
  • Non-judgementality: we treat every call and every caller the same, putting aside any personal opinions or prejudices. We accept you without judgement.
  • Non-directionality: we will not tell you how to solve a problem or give you advice. We are there to listen and help callers in exploring their own emotions, situations and options.
  • Commitment: Nightline aims to ensure we provide the best service we can by seeking to ensure all shifts are covered so that our service is reliable and available as advertised.
  • Support: we strive to support callers and our fellow volunteers at all times.


Volunteering with Nightline

We train twice a year in TRI A and TRI B and are always looking for enthusiastic, motivated, and supportive students who are willing to volunteer to give some time to help other students in need. There's so much to gain from being part of Nightline, so if you think you'd be interested in learning new, valuable listening and communication skills, gaining experience in supporting people on a wide variety of topics, and making some new friends, then we'd like to hear from you. 


We are recuriting for the 2021/2021 intake (dates TBD). To register your interest in our next intake, please click "Join this group" to complete the online application form and the staff coordinator will get back to you with the next steps and to schedule an informal telephone interview. Please visit our website for more information about this volunteering opportunity.


Please note that it is Nightline policy that upon joining the service, volunteers must be willing to commit to two trimesters of membership, and as such, we are unable to train those in their final trimester of study. 


How do I contact Nightline?

You can call us on 0141 55 22 555, talk online at, or text us on 07982 107 920.


How can I support Nightline? 

You can support Nightline by helping us achieve our aim of all students at GCU and Strathclyde knowing about our service! You can do this by sharing and supporting our publicity online and on campus. Follow us on Facebook to stay up to date with what we're up to. 


If you are a society/organisation and would like to speak to us about a collaboration or supporting our publicity, please contact the Nightline Volunteering Coordinator. 


Nightline Volunteering coordinator

Meg MacDonald, Student Adviser

Students' Association Building, Level 1, room NH118 
0141 331 8687 

Terms and conditions

Click here to view terms and conditions


Click on this link to download the GCU Students' Association Terms and Conditions for payment of Memberships and Event Tickets

Click on this link to see our Volunteer Agreement.

Information on how we manage your personal information can be found on





GCU Students' Association, 70 Cowcaddens Road, Glasgow, G4 0BA.

Tel: 0141 331 3886 | Email: | Messenger: