Event Terms and Conditions

Definitions

• The 'Students’ Association’ and ‘GCU Students' Association’: comprises the Glasgow Caledonian University Students’ Association
• ‘Member’: a person who is a current member
• ‘Benefits’: any of the facilities, services or arrangements offered or available to the Member during the period of the membership
• ‘Goods’: All goods provided by GCU Students' Association
• ‘Services’: All services provided by GCU Students' Association
• ‘Terms and Conditions’: these Terms and Conditions as amended from time to time.

Ticket Purchase Policy

1. Tickets are issued subject to the Rules and Regulations of GCU Students' Association or Venue.
2. Defaced, illegible or copied tickets will not be accepted.
3. The Students' Association and/or Venue Management reserve the right to refuse admission should Members breach any rules and regulations of the Students’ Association or the venue.
4. Venue Management may on occasions have to conduct security searches to ensure the safety of the patrons.
5. We regret that tickets cannot be exchanged or refunded after purchase. The Students' Association or Venue cannot be held responsible for any tickets which are lost or stolen. If the event you have booked for is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket.
6. The purchase of a ticket does not necessarily guarantee entry into a venue, but those without a ticket shall be refused entry to the venue.
7. At times the Students' Association or Venue may allow ticket holders to choose their preferred seat, however this cannot always be guaranteed.
8. Dietary requirements must be specified at the time of booking. Requirements submitted after the booking cannot be guaranteed to be met.
9. Where events have limited tickets, tickets are issued on a first come, first served basis. Tickets are only considered reserved once payment has been completed. Completion of the online form does not constitute a reservation until such time as payment has been received.
10. Tickets are sold subject to the Students' Association or Venue’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
11. The Students' Association or Venue accepts no responsibility for personal property.
12. Ticket holders consent to photography, filming or sound recording at events.
13. Ticket holders must comply with all relevant statutes, safety announcements and venue regulations whilst attending any event.
14. Breach of any of these conditions or unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or Students' Association to eject you from the venue.