Page:Nightline Service

What is Nightline? 

Nightline is a confidential and anonymous telephone, text, and online listening and information service run by trained students for the students of Glasgow Caledonian and Strathclyde Universities from 7pm to 12am, Monday, Wednesday, Friday during term time.

Nightline is there for anyone that's having a tough time, needs a friendly ear to listen to whatever's on their mind, or who just needs the phone number for a local taxi company at 3am after a night out. Nightline is the only service on campus that offers both information and emotional support through the night via phone, instant messaging, or text messaging. 

We provide our service according to six main principles:

  • Anonymity: we will not ask you for any details about yourself and we do not disclose information about ourselves or other Nightline volunteers.
  • Confidentiality: anything you call about will be kept completely private within the organisation, with the exception of calls relating to acts of terrorism.
  • Non-judgementality: we treat every call and every caller the same, putting aside any personal opinions or prejudices. We accept you without judgement.
  • Non-directionality: we will not tell you how to solve a problem or give you advice. We are there to listen and help callers in exploring their own emotions, situations and options.
  • Commitment: Nightline aims to ensure we provide the best service we can by seeking to ensure all shifts are covered so that our service is reliable and available as advertised
  • Support: we strive to support callers and our fellow volunteers at all times.

How can I contact Nightline?

Nightline is the only service on campus that offers both information and support throughout the night from 7pm to 12 am, Monday, Wednesday, Friday during term time via instant messaging. Talk online at

If you need to talk to someone whilst we are closed we recommend contacting the Samaritans who are open 24/7 every day. You can call them free on 116 123, email, or drop in to 210 West George Street, Glasgow from 9am to 10pm.

Can I volunteer with Nightline? 

For further information about becoming a Nightline volunteer, see our volunteering page

How can I support Nightline? 

You can support Nightline by helping us achieve our aim of all students at GCU and Strathclyde knowing about our service! You can do this by sharing and supporting our publicity online and on campus. Follow us on Facebook to stay up to date with what we're up to. 

If you are a society/organisation and would like to speak to us about a collaboration or supporting our publicity, please contact the Nightline Volunteering Coordinator- Meg Macdonald at 



GCU Students' Association, 70 Cowcaddens Road, Glasgow, G4 0BA.

Tel: 0141 331 3886 | Email: | Messenger: